YPNM Sarawak Seminar sharing with KPDN & PBAB, Bintulu

Yayasan Pengguna Negara Malaysia (YPNM), Bintulu Branch (马来西亚国家消费者基金会，民都鲁分会) has successfully organised the seminar on “Insights into The Consumer Protection (Workshop Information Disclosure) (Amendment) Regulations 2022” with the collaboration from Persatuan Bengkel Automobil Bintulu (PBAB) (民都鲁车辆修理同业公会) on 17th January, 2024 at Times Square Megamall Bintulu, Batu 5, Bintulu.

This seminar has proudly invited the authority officers from Kementerian Perdagangan Dalam Negeri Dan Kos Sara Hidup (KPDN) which are represented by Tuan Wan Roslan Esmanto Bin Wan Johari (Timbalan Ketua Cawangan KPDN Bintulu), Tuan Ismail Bin Abdul Aziz (Pegawai Penguatkuasa KPDN Sarawak) and Tuan Roger (KPDN Officer Bintulu) to brief on “The Consumer Protection (Workshop Information Disclosure) (Amendment) Regulations 2022” was supposed to be enforced in the Year 2022 but the Ministry decided to give a one-year grace period for all workshop operators to come on board. The enforcement of the amendment which was gazette on 22nd June, 2022, after a series of engagements with industry players, had been postponed for a year from 1st July, 2022 to 1st July 2023, to allow those affected to prepare for the changes.

“The Consumer Protection (Workshop Information Disclosure) (Amendment) Regulations 2022” not only encourages workshops to hire and upskill their mechanics, but also ensures consumers have access to qualified mechanics, thus this increases the quality of all the workshop service providers.

The penalty for not doing so, under The Consumer Protection Act 1999 (Act 599), is an RM100,000.00 fine for companies and an RM50,000.00 fine for individuals, or a three-year jail term.

Under the ruling, workshops are required to display the names and qualifications of the mechanics employed, clearly state whether spare parts offered are new, used, or rebuilt, provide a written document on whether there is any guarantee for the said spare parts, and state whether there is a guarantee period for the repair’s jobs carried out by the workshop.